Dean Clayton: Service Management Automation X (SMAX)
A key component of SMAX is how service asset and configuration management (SACM) focuses on maintaining information about configuration items (CIs) required to deliver an IT service, including their relationships. Come see how Micro Focus can effectively find and map CI relationships and how that information is used in Service Management and IT Asset Management to proactively assure services are always up and running—across your entire hybrid IT environment.